Frequently Asked Questions
Everything you need to know about our leak-proof apparel and shopping with us.
How do I care for my Modibodi garments?
To maintain the longevity of your Modibodi, rinse them in cold water until the water runs clear, then wash on a cold machine cycle without fabric softener or bleach. Hang to dry—do not tumble dry.
What is your shipping policy within the EU?
We offer standard and express shipping options across the European Union. Standard shipping typically takes 3-7 business days depending on your location, with free delivery available on orders over a certain threshold.
Can I return or exchange my order?
For hygiene reasons, we can only accept returns on unworn items in their original, unopened packaging. We also offer a 60-day Risk-Free Trial for first-time customers on one worn garment.
How do I know which size to choose?
Our sizing follows standard EU measurements. We recommend checking our detailed Size Guide on each product page to compare your hip and waist measurements for the perfect fit.
Are Modibodi products eco-friendly?
Yes, our products are designed to replace disposable pads and tampons, significantly reducing landfill waste. We use sustainable materials like Bamboo and Merino Wool in our collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and various 'Buy Now, Pay Later' services like Klarna, depending on your specific country within the EU.